FREQUENTLY ASKED QUESTIONS

Float RI - FAQ’s

🔍 General Information 🔍

What are your business hours?

  • Monday & Wednesday: 11 AM to 6 PM

  • Tuesday: Closed

  • Thursday, Friday, Saturday & Sunday: 8 AM to 8 PM

Where should I park?

We have convenient off-street parking available in our private parking lot for all clients.

Do you offer gift certificates?

Yes! Gift certificates can be purchased online or in the studio. They make perfect gifts for birthdays, holidays, or any special occasion. Purchase a Gift Certificate Here

What payment methods do you accept?

We accept all major credit cards. We also accept FSA and HSA cards for your wellness services.

Do you offer membership options?

Yes! We offer several membership options to make your wellness journey more affordable and convenient. View Membership Options Here

💧 Float Therapy 💧

What is float therapy?

Float therapy involves floating effortlessly in a solution of water and 850 pounds of medical-grade Epsom salt in a private float pod. The Epsom salt solution is heated to skin temperature (approximately 94.5°F), creating an environment where the water, your body, and the air inside the pod all remain at the same temperature. This creates a gravity-free sensation that allows your body and mind to completely relax and reset.

What should I do to prepare for my float?

There are a few recommendations to enhance your float experience:

  • Have a light snack about an hour prior

  • Refrain from caffeine for about 4-6 hours prior

  • Save your shaving for the day before

  • We provide everything you need: earplugs, shampoo, body wash, towels, and blow dryers

  • You're welcome to bring your own personal care items for your post-float shower

How long is a float session?

Our standard float sessions are 60 minutes, which is ideal for first-time floaters. We also offer 90-minute sessions for those seeking a deeper experience, and longer custom sessions are available upon request.

What type of float environment do you offer?

We have two private float rooms, each with a spacious float pod (clamshell-shaped with a hatch). You are in complete control of your experience - you can open or close the hatch, control the lights, and choose whether to have music during your session. Each float room has its own private shower equipped with shampoo and body wash. We provide everything you need for your float experience, and all guests are required to shower both before and after their float session.

Our float pods are designed for individual use only. If you'd like to experience floating with a friend or partner, we welcome you to book both Pod Room 1 and Pod Room 2 for simultaneous sessions. This allows you each to enjoy your own private float experience while still sharing the overall wellness journey together.

How are the pods and water kept clean?

Our float pods contain 850 lbs of medical-grade Epsom salt, creating a solution so high in saline that no microorganisms can survive. After each session, the entire solution is filtered through a three-part filtration and sterilization system using Ultra Violet (UV) light and H2O2. Additionally, every guest is required to shower before and after floating.

What should I wear to float?

We recommend floating nude for the most immersive experience, as clothing can stimulate your sense of touch and create distractions. However, you may wear a swimsuit if you prefer, as long as it's free of lotions or oils.

What if I'm claustrophobic?

You're in full control of your float experience. The space inside each pod is approximately 5 feet wide by 8.5 feet long. You can personalize your experience to your comfort level by floating with the pod door open or closed, and you can exit the pod at any time during your session.

Is it safe to float if I am pregnant?

Floating is recommended during the second trimester of pregnancy. It can provide significant relief from joint pain, muscle tension, and inflammation associated with pregnancy. Floating has also been shown to reduce cortisol levels and boost endorphins. Please consult your physician before scheduling.

Can I float if I recently colored my hair?

If you have color-treated your hair, you must wait AT LEAST two weeks to float, and your hair must run free of color in the shower and not stain towels. For semi or demi-permanent colors (especially bright colors like red, blue, green, purple, or pink), you cannot float for at least one month or more AND your hair needs to run completely free of color. Your hair must run clear when wet and not stain towels or fabric.

Our policy is you cannot float until the water runs clear and dye does not come off both in the shower and on the towel when you towel dry it. With semi and demi permanent hair colors, the color molecules sit on the surface of your hair, which means the top layers of color wash off when you wet your hair. This can be exacerbated by the salt content in the float pod leading to hair color leaching and pod contamination.

Hair dye can discolor the solution in the pods and stain the PVC, which can result in a costly experience for everyone.

So, please be confident that your hair color is no longer running when wet. If your hair is not running clear in the shower, please call us to reschedule your appointment. We thank you. Our float pods thank you. And your beautiful hair color thanks you!

Can I float if I'm menstruating?

We kindly ask that you reschedule your float session if you are menstruating.

How often should I float?

The frequency depends on your personal goals. Some clients benefit from weekly sessions, while others prefer monthly floats. Consider what you're hoping to achieve with float therapy, and we're happy to recommend a schedule that's right for you.

Are there circumstances in which I would not be permitted to use the float pod?

If you have any of the following conditions, we recommend that you skip the float and consider one of our other therapeutic services instead:

Infections skin or respiratory disorders

Open wounds

Incontinence

Epilepsy or other serious medical conditions

A high-risk pregnancy

Currently menstruating

Have colored or permed your hair within the last 2 weeks

Had a spray tan within the last 48 hours

We always recommend consulting with your healthcare provider before floating if you have any medical conditions, are taking medications, or if you're unsure whether floating is appropriate for your specific health situation. Your safety and comfort are our top priorities.

Do you offer discounts for first-time floaters?

Yes! First-time floaters can use the code "FIRSTFLOAT" to receive $15 off their first session. We also offer an introductory package of three 60-minute floats for $150.

What are the health benefits of floating?

Float therapy offers numerous benefits, including:

  • Stress reduction and relaxation

  • Pain relief and muscle recovery

  • Improved sleep quality

  • Enhanced mental clarity and creativity

  • Reduced anxiety and depression symptoms

  • Decreased inflammation

  • Improved athletic performance and recovery

Is there an age requirement for floating?

Floaters should be at least 13 years old. Minors must have a parent present during the entire session, and special arrangements need to be made in advance. Please call us to discuss.

Can nausea occur during a float therapy session?

Yes, some people may experience mild nausea during float therapy, particularly during their first session. This is typically temporary and often related to the following factors:

- Motion sensitivity: The subtle movement of water in the float pod can trigger motion sickness in some individuals, similar to sea sickness.

- Salt ingestion: Accidentally getting the highly concentrated Epsom salt water in your mouth or eyes can cause temporary discomfort.

- Detoxification: As your body relaxes deeply, some people experience mild detox symptoms.

- Adjustment to sensory deprivation: Your brain adjusting to reduced sensory input can sometimes create temporary physical sensations.

Tips to minimize nausea:

- Avoid heavy meals 1-2 hours before floating

- Stay hydrated before your session

- Focus on slow, deep breathing if you feel uncomfortable

- Remember you can open the pod door anytime for fresh air

Most floaters find that any initial discomfort passes quickly as they relax into the experience. Our staff is always available to assist if you have any concerns during your session.

♨️ Halotherapy & Infrared Sauna (IR) ♨️

What is infrared sauna therapy?

Unlike traditional saunas that heat the air around you, infrared saunas use infrared panels to directly warm your body. This creates a deeper sweat at a lower temperature, allowing for a more comfortable experience with all the same benefits.

What is halotherapy (dry salt therapy)?

Halotherapy involves breathing in microscopic salt particles in a controlled environment. These particles can help cleanse the respiratory system, improve skin conditions, and provide overall wellness benefits. Adding heat may help the salt penetrate more deeply.

What session options do you offer for these services?

We offer three main options in our HaloIR unit:

  1. Halotherapy

    • 30-minute halotherapy (dry salt therapy) session

    • Choice between heated (up to 88℉) with far infrared sauna OR no heat

    • Available for 1 person ($30) or 2 people ($40)

  2. IR Sauna

    • 45-minute IR sauna session begins with the sauna pre-heated to 105℉

    • Gradual warming/heating of the infrared up to approximately 125℉

    • Available for 1 person ($35) or 2 people ($55)

  3. IR Sauna and Halotherapy

    • 45-minute service that begins with approximately 30 minutes of halotherapy

    • The sauna is pre-heated to 85℉ and temps gradually increase to approximately 120℉ by the end of the session

    • Available for 1 person ($45) or 2 people ($65)

What temperature does your sauna reach?

  • IR sauna only: Maximum temperature between 120-125°F

  • Combo session with halotherapy: Maximum temperature of 120°F

How many people can use the sauna at once?

Our sauna can accommodate up to two people at once. We also offer a couples package that includes sauna for two followed by two individual float sessions.

Is there a shower in the IR sauna room?

While there isn't a shower in the IR sauna room, you don't need to worry about body odor! Simply towel off after your session to remove sweat before it dries on your skin. If you're floating after your IR sauna session, you'll shower before entering the float pod.

What should I wear in the IR sauna or during halotherapy?

We recommend wearing minimal clothing to maximize skin exposure to the infrared rays. Most clients wear a swimsuit or towel. We provide towels for your session.

What are the health benefits of infrared sauna?

Benefits include:

  • Detoxification through deep sweating

  • Muscle and joint pain relief

  • Improved circulation

  • Stress reduction

  • Skin purification

  • Weight loss assistance

  • Immune system support

Are there any contraindications for sauna use?

You should avoid using the sauna if you:

  • Are pregnant

  • Have certain cardiovascular conditions

  • Have a fever

  • Are under the influence of alcohol or drugs

  • Have certain skin conditions that may be aggravated by heat

  • Have had a recent joint injury (within 48 hours) Always consult with your healthcare provider if you have any health concerns.

🚨 Red Light Therapy 🚨

What is red light therapy?

Red light therapy uses specific wavelengths of red and near-infrared light to penetrate the skin and stimulate cellular energy production and regeneration.

What are the benefits of red light therapy?

Benefits include:

  • Reduced inflammation and joint pain

  • Improved skin tone and reduced wrinkles

  • Enhanced muscle recovery

  • Accelerated wound healing

  • Improved sleep quality

  • Hair growth stimulation

  • Reduced symptoms of seasonal affective disorder

How long is a red light therapy session?

A standard red light therapy session is 30 minutes. Red light therapy can be added to any of our HaloIR services (halotherapy, infrared sauna or the halotherapy and infrared sauna combo).

What are the pricing options for red light therapy?

  • Red Light Therapy: 30-minute session for 1 person ($25) or 2 people ($45)

  • Halotherapy with Red Light Therapy: Combination session available (please see current pricing on our booking site)

How often should I use red light therapy for best results?

For optimal results, we recommend 2-3 sessions per week, especially when starting out. After achieving initial results, 1-2 maintenance sessions per week are typically sufficient.

✨ Massage & Other Services ✨

What types of massage do you offer?

We offer:

  • Therapeutic massage

  • Hot stone massage

  • Specialized massage techniques (cupping, deep tissue, etc.)

How long are massage sessions?

We offer 60-minute and 90-minute massage sessions.

Do you have both male and female massage therapists?

Yes, we have both male and female practitioners available. You can request your preference when booking.

What is Reiki?

Reiki is a Japanese technique for stress reduction and relaxation that promotes healing. It works with the energy fields around the body. During a session the Reiki Master is able to guide the universal life force energy to each chakra and release stagnant or unwanted energies and emotions.

What is sound healing?

Sound healing uses various instruments and sound frequencies to help reduce stress, anxiety, and pain while promoting a deep sense of well-being.

📝 Booking & Policies 📝

How do I book an appointment?

You can book online through our website Booking Link or call us at 401-921-5100.

What is your cancellation policy?

Appointments must be canceled at least 24 hours before the scheduled time to receive an account credit. Appointments not canceled within this window will be charged in full. All purchases are non-refundable. Refunds will only be given in the form of Float RI account credit.

FLOAT & HALOIR SAUNA WAIVER REMINDERS

  • Please try to fill out your waivers ahead of your scheduled appointment(s).

  • To fill out your waiver, simply head to our booking system- click here and login to your account (using your email and the password you generated). If you forgot your password, click "Forgot Password" to reset it and then fill out your digital waiver.

  • Here are sample waivers for your review: FLOAT WAIVER & HALOIR WAIVER.

  • If you are unable to fill out your waiver in advance, are a new guest, or you booked two appointments in your name and are bringing a guest, please arrive at least 15 minutes ahead of your scheduled appointment time so that there is adequate time to fill out all guest waivers and begin your service on time.

I want to try multiple services. Which order is recommended?

For combining IR sauna/halotherapy and float, we recommend booking your IR sauna or halotherapy session first, followed by your float therapy session. This allows you to "heat up" from the inside, then gradually cool down before entering the float pod.

However, if you prefer to float first and then use the IR sauna or halotherapy, that's perfectly fine too! Just remember, there is no shower in the IR sauna room, so you would just need to towel off following your sauna session.

👋 First-Time Visitors 👋

What should I bring for my first visit?

Just yourself! We provide everything you need including towels, robes, shower amenities (in float rooms only), water, and herbal tea. You may want to bring your own hairbrush or personal care items if you have preferences.

How early should I arrive?

For your first visit, please arrive 15 minutes before your scheduled appointment to complete any necessary paperwork and receive a brief orientation.

Can I combine different services in one visit?

Absolutely! Many of our clients enjoy combining services for a complete wellness experience. Popular combinations include IR sauna or halotherapy followed by a float session, or float therapy followed by a massage.

Is tipping customary?

Tipping is appreciated for massage services as well as other services if you feel inclined, but it is not expected for float, sauna, or halotherapy sessions. We leave this entirely to our guests' discretion based on their experience.

Have a question that's not answered here? Contact us at info@floatri.com or 401-921-5100.